Privacy Policy

This privacy policy sets out how belong uses and protects any information that you give Belong when you use this website.

Belong is committed to honouring and protecting the privacy of clients and visitors to our website. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We never disclose, forward, exchange or sell to third parties any personal or business information that you provide.

Personal information voluntarily submitted through our online Enquiry Forms is used solely for responding to the user’s specific queries and to provide information about Belong. It is used for no other purposes.

GDPR & Data Protection Statement

General Data Protection Regulation (GDPR), (2018) forms part of the Data Protection Act

(2018) and provides you with greater transparency over your personal data, such as data

used to identify you.

Belong abides by the terms of GDPR (2018) and have outlined how your

personal data is used and stored.

Belong is registered with the Information Commissioner's Office.

How your data is used:

Name: Used to address you, to ensure confidentiality notes are assigned a code.

Email: Used to confirm appointments and for general communication.

Phone number: Used to confirm appointments and for general communication, phone

numbers saved on work phones are saved under your assigned code and removed

when our work ends.

Personal and GP Address: Used to contact you or your GP in writing if required, also

used in the event you become unwell in a session and the emergency services have

had to be called.

Emergency contact number: This may be used in the event that a planned session has

been missed and the therapist has been unable to contact you by other means, also

used in the event you become unwell in a session and the emergency services have

had to be called.

Clinical notes: Brief notes are made at the end of each session.

Assessment information: This information is taken during the initial session / assessment.

The information is used to assess any risk, take note of any goals and to help the therapist assess what support clients are looking for.

How your data is stored:

Your name, email, phone number, addresses and emergency contact number are all stored digitally.

Any client notes are stored on a password and virus protected computer system. All notes will be assigned a code so your name will never be attached to any client notes.

Belong is registered with the Information Commissioners Office (ICO) to ensure data protection law compliance.